TCS-02-70 System for Calling a Waiter, for up to 70 TablesWhat is TCS-02-70? TCS-02-70 is a wireless system for calling a waiter, allowing the customer to call a waiter to the table using a console on the table. After pushing a button or buttons on the console, the transmitter in the console sends a signal to a receiver. The signal sent by the console extends up to 200 metres in an open, unobstructed area. The receiver is located in the casing of the screen. Tables have to be numbered and every table has a unique console linked with the number of the table. By pushing a button on a console the console’s number lights up on the screen. The number remains active on the screen until a waiter pushes the “cancel” button on the console. The screen can display the numbers of all 70 tables at the same time (see Picture 1). Every console has four buttons, with four different options (see Picture 2). A waiter can distinguish between the three requests a customer might have by the colour of the table number displayed on the screen. If a customer pushed many buttons at the same time, the corresponding table number starts to flicker on the screen in the corresponding colours. Once at the table, the waiter pushes the “cancel” button – doing so cancels the customer’s call – and then takes down the customer’s request. Consoles can be attached to tables with adhesive tape or with screws, if necessary. The consoles are, under normal circumstances, resistant to moisture and water (e.g. they are rainproof). |
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What is the effect of TCS-02-70? The system for calling a waiter to the table from the table has a positive effect on the customer, waiter and also the company and its owner. From the perspective of the customer, TCS-02-70 speeds up the service process, makes it smoother, and increases the customer's privacy From the perspective of the waiter, TCS-02-70 permits the optimisation of the waiter's movements and the time for accepting orders, and reduces the number of cutting remarks from customers concerning the speed of service. TCS-02-70 is beneficial to the company, as the quality of the service increases and this, in turn, improves customer satisfaction. A customer satisfied with service is ready to visit the establishment in the future and recommends it to his/her friends and acquaintances. Thus the number of customers and regular customers increases. It also improves the satisfaction of the company's employees with working conditions. Altogether, the company’s image, sales and profit grow. Take a look at Figure 1 via the following link. |
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Where can one use the TCS-02-70 system? TCS-02-70 is well suited for entertainment and catering establishments with up to 70 tables and where customers are mostly served at the table. The effect of TCS-02-70 is especially significant if the service area is divided into smaller subareas, it consists of many rooms, has many floors, if in summertime the area is expanded by placing tables outside or on a balcony, or if the number of service personnel is limited. TCS-02-70 is not suitable for places where the customers are serviced only at the counter, there are few tables (usually less than 15) and all tables can be constantly monitored from the counter. |
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What are the components of the TCS-02-70 set? Please read more about the specifications of the TCS-02-70 basic set and the user manual via the provided links. You will get an excellent overview of the set and the way it is used. TCS-02-70 comes with a 2 year guarantee from the date of purchase. |
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