Waiter call system for kitchen (KCS-01-6)
Serving personnel summoning system for kitchens, for a maximum of 6 waiters/waitresses, with black-coloured pagers |
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What is KCS-01-6? KCS-01-6 is a wireless solution for kitchens for summoning serving personnel (up to 6), enabling kitchen staff to call for serving and other personnel by using a control unit in the kitchen. When a button or buttons are pushed on the control unit the transmitter located in the control unit sends a signal directly to the pager. The signal is transmitted without utilising any Internet connections and the signal can reach up to 700 metres in open air. The control unit is connected to a 220 V power outlet via an adapter and an uninterrupted power supply (UPS) unit. The control unit can be placed on a table or installed on a wall or shelving unit. Each erver has a pager with a unique ID number that corresponds to the number on the button of the control unit. Thanks to its modest size, the pager can be carried in a pocket or clamped on a belt. The pager will vibrate, beep or flash, depending on the setup. |
KCS set |
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The pagers can also be set up with combined indications. The system is easy to set up and it is simple to change the setup through the control unit. More complicated setting up requires the use of a computer with specific software. The pagers are powered by rechargeable batteries. The set includes a charger with 6 slots. |
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What are the advantages of using the KCS-01-6? Implementing the system is very useful for the kitchen staff, serving personnel and customers, but also for the company and its owner. From the point of view of the kitchen staff the KCS-01-6 provides them with a one-way communication option with the serving personnel, thereby avoiding accumulation of and cooling of prepared dishes. In addition to this, the system also enables the kitchen staff to summon other personnel (manager, shift supervisor, security personnel, barkeep, janitor, etc.) With KCS-01-6 it is also possible to optimize the routing of serving personnel and the time needed to fill orders, reducing sharp remarks by the kitchen staff about serving speed and dishes accumulating and cooling. From the customers’ point of view it reduces the time for filling orders and dishes will be served at a suitable temperature. It improves the service quality of the establishment and thereby increases customer satisfaction. Customers satisfied with the service are willing to visit the establishment in the future as well, also recommending it to their friends and family. This in turn increases the number of loyal customers and customers in general. By improving working conditions it also increases employee satisfaction. All in all it generally improves service quality, the image of the establishment, sales volumes and profits. |
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Where can the system KCS-01-6 be used? The KCS-01-6 system can be used in catering and entertainment establishments with on-site kitchens and up to 6 servers, where the communication between the kitchen staff and the serving personnel could be managed more efficiently. The beneficial effects of using KCS-01-6 are particularly noticeable when the service area has an articulated structure, if it is located on several floors, there are extra tables added outdoors in summer or in the case of large customer volumes. |
KCS pagers |
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What are the components of the KCS-01-6 system? The KCS-01-6 set includes 6 black-coloured pagers. In addition to the pagers the set includes the following components: a control unit with a power adapter located in the kitchen, a charger for the pagers with a power adapter, and a user manual. We also recommend adding an uninterrupted power supply unit (UPS) to avoid power fluctuations and to lengthen the lifetime of the device. See the technical specifications and user manuals on the website. There you will find a thorough overview of the components included in the sets and the usage of the device. The products warranty is valid for 2 year from the date of purchase and customer support is also provided by the vendor.
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KCS remote for kitchen |